There are many reasons to work with a Home Care Agency. Below, we’ve listed some of our top reasons why…
RELIEF HELP IS AVAILABLE…and quickly!
Home Care Agencies have a pool of qualified caregivers who can substitute for the routine caregiver if an emergency arises, or for when that person needs to take time off for vacation or personal matters. This benefit is used often within Agencies and can help alleviate any added stress of finding someone to fill in. Often times, a family member is not able to step in and in some cases are always up for the job!
We at Sunrise often provide relief caregivers while a client’s routine caregiver is attending mandatory trainings. It is our pleasure to help any client avoid gaps in their care.
ACCESS TO NECESSARY SUPERVISORY OVERSIGHT
Agencies provide extra oversight through supervisors to make sure that quality services are providing according to the client’s needs and assessment. When people hire private caregivers, it is more likely that caregiver could neglect their duties and take advantage of a client who does not speak English, has some dementia, is anxious, is dependant, is vulnerable. Often it is very difficult for a vulnerable person to supervise a caregiver.
Agencies have more required in-home client and caregiver contact required than DSHS case managers. Currently, most case managers rely on agency home visits to meet their requirements. Some caregivers tend to loosen up and take liberties without supervision and do not follow the schedule.
Sunrise supervisors make ongoing one-on-one contacts and both scheduled and unscheduled home visits. We never leave a doubt about the care our clients are receiving.
ACCESS TO SERVICES FOR ESL CLIENTS AND CAREGIVERS
Agencies can provide help with home care documents, care needs assessments, making appointments, and finding essential services that all clients need, whether they speak English or not! Without assistance here, non-English speaking elders would be forced to cope with a hard to understand system on their own. Often times, agency supervisors who speak their language call their case managers on their behalf.
Sunrise offers services to people of all languages.
QUALITY OF SERVICES
Agencies limit number of hours that are provided by one caregiver and provide an additional caregiver to clients with over 170 hours per month to prevent burn out and a reduction of quality services by the tired caregiver.
Sunrise is well aware of issues with caregiver burn out and does what it can to keep their caregivers fresh and energized, always looking out for the client’s best interests.
CHOICE FOR CLIENT
Sometimes, clients do not mesh with the first caregiver sent out to work with them. If using an Agency, clients can always choose someone else to help them with their needs. This helps keep caregivers prompt and providing quality services.
Sunrise utilizes a phone system of time collection called telephony. Sunrise is automatically notified if your care giver is more that 7 minutes late. Our supervisors instantly take charge with any discrepancy on following a schedule.
COMMUNITY NETWORKING
Most agencies have a network within your community. They have made connections and work with various social and human service organizations which can help clients get access to the help they might need, outside of caregiving.
We, at Sunrise, listen to our client’s needs and concerns. We simply take the time for each client. We do our best to provide solutions and to offer our community connections to each client.
For more information on Sunrise Home Care Agency, please click here.
Partners in Quality Living.